Return Policy
At Ranners we pride ourselves in customer satisfaction. We will work with you to provide the product as ordered. During the order fulfillment stage we may contact you for clarification if needed.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Because of the nature of our business, we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@ranners.ca with details of the product and the defect. Please include your order number and pictures of the defect.
We cannot be held responsible for products that have been laundered with soaps containing bleach or harsh detergents with bleach or bleach properties. Please adhere to the washing instructions. Garment Care Instructions